Orders ship within 1-5 business days. In the event that the item(s) you purchased is preordered or backordered, please allow up to four (4) weeks for your order to ship. We cannot be held accountable for unforeseen weather conditions that delay delivery time.
All domestic orders are shipped via UPS. All domestic orders are eligible for FREE shipping and ship within 1-5 business days. The estimated delivery date is an estimate only and is not guaranteed.
Should you require expedited shipping in the form of guaranteed Next Day Air or 2nd Day Air you will be given the option of making these selections on our check-out page.
We also offer SAME-DAY delivery in NYC by phone (212.971.7070) or email (firstname.lastname@example.org).
We are able to ship internationally via UPS Worldwide Express for $55. All orders ship from the US. Any import duties and taxes are charged when the parcel reaches the destination country, and these charges must be paid by the recipient. We have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges please contact your local customs office.
Black Friday/Cyber Monday Sale
All Sales Final. Offer excludes holiday collection, sale styles, arm party, fine jewelry and gift cards. No other coupon code(s) can be used with this promotion. For items on pre-order, expect 2-4 weeks for delivery.
Our office will be closed December 24 and 25th for the Christmas Holidays. For inquiries, please email us at email@example.com.
HOLIDAY ORDERING AND RETURN DEADLINES FOR THE U.S.
Orders ship within 1-5 business days. In the event that the item(s) you purchased is preordered or backordered, please allow up to 2-3 weeks for your order to ship. If you ordered more than one item, you may receive partial shipments. If you have an inquiry regarding the status of your order and/or product availability please email firstname.lastname@example.org.
When shipping to addresses in the U.S., order your gifts by the dates below to ensure they arrive by December 23, 2016. We have an extended returns policy for the holidays. Please see below.
SHIPPING AND ORDERING CUT-OFF DATES
US ORDERING DEADLINES
FREE GROUND Shipping: December 19
Two-Day Shipping: December 21
One-Day Shipping: December 22
PUERTO RICO, ALASKA, HAWAII
FREE Ground Shipping: December 14
Two-Day Shipping: December 16
INTERNATIONAL ORDERING DEADLINES
Expedited Worldwide shipping: December 18
EXTENDED RETURN POLICY
Any FULL-PRICE items purchased from December 15 through December 31, may be returned or exchanged until January 8, 2017 For more information on our refund policies, visit our Return Policy.