Due to the COVID-19 outbreak you will experience delays in online shipments and UPS deliveries.
In order to ensure the safety of our team, we have asked our employees to work from home and rotate coming into the office once a week to ship your orders.
First and foremost, the safety and wellbeing of our team members, partners, customers, and communities are top of mind. We have been closely monitoring the situation, like many of you, and have taken pre-emptive measures to address and prepare for the rapidly evolving situation.
We will do our best to get your orders out as soon as possible.
We deeply apologize for the inconvenience.
We want to offer you and your families our encouragement during this time.
Orders ship within 1-2 business days. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday or Holidays. PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, as once the package is delivered we cannot be responsible for lost or stolen packages. You can also contact UPS to release only upon signature. In the event that the item(s) is pre-ordered please allow up to 3-5 weeks for your order to ship. We cannot be held accountable for unforeseen weather conditions that delay delivery time. We do NOT ship on weekends and holidays.
Ground Standard on Domestic Orders
For US addresses, Dannijo offers Free UPS Ground shipping on orders over $75. Customers receive their orders 2-7 business days from the date of dispatch. The Tri-State area (NY, CT, NJ) has the fastest option. The estimated delivery date is an estimate only and is not guaranteed. Free shipping does NOT apply to Hawaii, Alaska and Puerto Rico
We DO NOT ship to PO Boxes and Military APO/FPO addresses at this time.
Next Day and 2nd Day
We also provide domestic express service through UPS: 2ND DAY and standard NEXT DAY delivery. Orders must be placed before 3:00 PM EST. Saturdays and Sundays do not qualify as delivery days.
A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. This service is not available for some zip codes.
Same-Day Delivery in NYC
Same-day Courier service in NYC by phone 212.971.7070 or email (firstname.lastname@example.org
). An additional fee will be processed for this service. Orders must be placed before 3:00 PM EST.
SHOWROOM PICK UP
You also have the option to Pick up at our showroom. Add Dannijo's address as your shipping address and add "Store Pick Up" on the second line. To collect your order, you will need to present a copy of your order confirmation. NY taxes will apply to your order. Please allow us 1-2 hours for your order to be ready for Pick Up.
This ONLY applies to in-stock items — it does not apply to any backorder or pre-order items (see product descriptions). Please contact us if you need more time.
International shipments are shipped via UPS who provide customs clearance and delivery service within 2-7 business days from date of dispatch.
Canada & Mexico: $25 UPS Standard
Europe: $35 Worldwide Shipping
All other Countries: $45 Worldwide Expedited
Custom duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, duties and taxes will be based on the value of the order for goods imported. Payment of any duties and import taxes is the responsibility of the receiver, and these fees (I.C.O.D) are collected at the time of delivery. The receiver must pay the duties and taxes due on their package. The international shipping cost incurred at time of check out is non refundable. (A delivery ignored or refused by the receiver is deemed "abandoned" by UPS.)
If a package is "Abandoned" by a customer and is returned to DANNIJO any tax and duties added will be deducted from customers refund.
Gift wrapping is not available for international orders since packages are opened and checked by customs. All items are packaged securely.
Tracking your package
All packages sent via UPS will have a tracking number assigned. Your tracking number will be emailed to you when your order is shipped.
PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Dannijo.com is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with UPS. All customers are encouraged to contact UPS about a missing or undelivered package. In the event that your package is lost or misplaced we will do our best to assist you.