HOLIDAY Shipping Deadlines - & CUT OFF DATES - 2020

When shipping to addresses in the U.S., order your gifts by the dates below to ensure they arrive by Monday, December 21, 2020. We have an extended returns policy for the holidays. Please see below.

December 12 to 14: FOR STANDARD UPS GROUND ** Order by 1PM

December 21:  LAST DAY FOR NEXT DAY SHIPPING ** Order by 1PM

FREE Ground: December 16 (NYC, CT, NJ)

FREE Ground: December 14 and 15 (Other states)

Two-Day Shipping: December 18

Next-Day Shipping: December 21

December 14: LAST DAY FOR INTERNATIONAL SHIPPING **Order by 1PM

Due to the nature of shipping internationally we are not able to guarantee delivery dates outside the Continental US.

HOLIDAY EXTENDED RETURN POLICY

Any FULL-PRICE item purchased from December 15 through December 31, may be returned until January 15, 2021. For more information on our refund policies, visit our Return Policy.

SHIPPING

NOTE* Due to high volume you will experience minor shipping delays. Orders placed on Friday after 3:00 PM EST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday or Holidays. PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, as once the package is delivered we cannot be responsible for lost or stolen packages. You can also contact UPS to release only upon signature. In the event that the item(s) is pre-ordered please allow up to 3-5 weeks for your order to ship. We cannot be held accountable for unforeseen weather conditions that delay delivery time. We do NOT ship on weekends and holidays.

Ground Standard on Domestic Orders

For US addresses, Dannijo offers Free UPS Ground shipping on orders over $50 and $12.00 for orders under. Customers receive their orders 2-7 business days from the date of dispatch. The Tri-State area (NY, CT, NJ) has the fastest option. The estimated delivery date is an estimate only and is not guaranteed. Free shipping does NOT apply to Hawaii, Alaska and Puerto Rico

We DO NOT ship to PO Boxes and Military APO/FPO addresses at this time.

Next Day and 2nd Day

We also provide domestic express service through UPS: 2ND DAY and standard NEXT DAY delivery. Orders must be placed before 3:00 PM EST. Saturdays and Sundays do not qualify as delivery days.
A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. This service is not available for some zip codes. 

International Shipping

International shipments are shipped via UPS who provide customs clearance and delivery service within 2-7 business days from date of dispatch. 
Canada & Mexico: $25 UPS Standard
Europe: $35 Worldwide Shipping
All other Countries: $45 Worldwide Expedited
 
Custom duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, duties and taxes will be based on the value of the order for goods imported. Payment of any duties and import taxes is the responsibility of the receiver, and these fees (I.C.O.D) are collected at the time of delivery. The receiver must pay the duties and taxes due on their package. The international shipping cost incurred at time of check out is non refundable. (A delivery ignored or refused by the receiver is deemed "abandoned" by UPS.)

 

If a package is "Abandoned" by a customer and is returned to DANNIJO any tax and duties added will be deducted from customers refund.

 
Gift wrapping is not available for international orders since packages are opened and checked by customs. All items are packaged securely.

Tracking your package

All packages sent via UPS will have a tracking number assigned. Your tracking number will be emailed to you when your order is shipped.  PLEASE MAKE SURE THAT YOUR ORDER IS SHIPPING TO A SECURE LOCATION, AS ONCE PACKAGE HAS BEEN DELIVERED TO THE CORRECT LOCATION WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Dannijo.com is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with UPS. All customers are encouraged to contact UPS about a missing or undelivered package.  In the event that your package is lost or misplaced we will do our best to assist you.