Dear Friends + Family,
We wanted to take a moment to address the ongoing Coronavirus (COVID19) crisis and let you know the measures we are taking to protect our community and staff. Your health and the health of our team is paramount.
In order to ensure the safety of our team, we have asked our employees to work from home and rotate coming into the office once a week to ship your orders in order to practice social distancing.
As always, we will do our best to get your orders to you as soon as possible, but please be aware our small business (and many others) continue to be impacted by the global pandemic causing unavoidable delays in production and shipping.
We encourage you to keep living life — though in an altered state — and celebrate your loved ones from the comfort of your own home. FaceTime your parents, friends and loved ones and keep each others' spirits up. We will get through this and we're confident it will bring us closer as a community.
We want to offer you and your families our encouragement during this time.
PLEASE BE SAFE.
We want you to be happy with your order. If you are not satisfied with your order, we will gladly accept your return within 12 days of your order's arrival*. Sale items are NOT eligible for returns or refunds. Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Returns/Merchandise must be received within 10 business days from the time of your request. Used merchandise cannot be returned unless defective.
ALL SALE ITEMS AND ITEMS USING A PROMOTIONAL CODE ARE FINAL SALE. Vintage merchandise is Final Sale. Sample Sale is Final Sale.
Please remember returns will only be approved if requested within 7 days of an order's arrival. Returns/Merchandise must be received within 7 business days from the time of your request.
We require you email us so that we can provide you with a return service label for local U.S orders. Please email email@example.com and include your first and last name and order number. You can also return using a trackable service of your choice. You also have the option to use a trackable service of your choice.
If you decide to use our pre-paid UPS return label, a return shipping fee of $12 USD (for returns within the 48 contiguous states) or $30 USD (for returns from Alaska and Hawaii) will be deducted from your refund.
New York, NY 10013
We only recommend UPS or Fedex when shipping returns, and we are not responsible for lost return packages.
More than 6 months is subject to repair fee. *Fee is contingent upon material availability and nature of repair.
Due to the nature of our products, we may not be able to order certain components needed to repair older items.
All repairs are subject to shipping charges.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
DANNIJO E-Gift Cards are subject to the following terms and conditions:
- e-gift cards can be ordered in fixed dollar amounts from $50 to $500.
- e-gift cards can be sent via email to any individual with a valid email address.
- as with any purchase, you will receive a confirmation email once the e-gift card email is sent to the recipient.
- e-gift card cannot be purchased using another e-gift card.
- no sales tax is charged when purchasing an e-gift card.
Please note that we cannot replace a lost or stolen e-gift cards to purchase an e-gift card.
Each piece of DANNIJO jewelry is hand-crafted and requires delicate handling. Please follow our recommended care + feed routine to extend the life of the jewelry so it can celebrate numerous milestone occasions.
For oxidized styles, the deliberate darkening of metal and crystal may differ from piece to piece to allow for our signature one-of-a-kind aesthetic. All our jewelry is Designed in New York (with Love).
All Sales Final.
No other coupon code(s) can be used with the promotion.
Coupon cannot be used on previously purchased items. No Price Adjustments.